Getting Started Learner Community GuidelinesHow do I contact customer support?Who can see my profile wall? Lesson Types and Bookings What’s the difference between one-to-one lessons and discussion club sessions?How do I book a one-to-one lesson?How do I book a seat in a discussion club?How do I choose a coach?How do I join my live lesson? What can I do if my favorite coach isn’t available?Do I have to follow the syllabus my coach prepared? How do I leave a review for my coach? Payment and Cancelations I can’t attend my booked lesson. Can I cancel or reschedule? I have credits but each time I book a session, I’m being sent to the shopping cart and payment. What’s going on? What happens if my coach cancels the lesson?What do I do if my coach misses the lesson? Why was the discussion club session canceled?
